Archives: Use Cases

  • Collaborating with GenAI to personalize course outcomes

    Collaborating with GenAI to personalize course outcomes

    Although scholars in higher ed do not agree on the role that AI should play in teaching and learning, one perspective is that students and faculty must learn how to collaborate with AI. Jose Antonio Bowen and C. Edward Watson (2024) succinctly state it this way – “AI is more than an assistant: it is…

  • Generative AI: The Other, Other Search Engine

    Generative AI: The Other, Other Search Engine

    The integration of Artificial Intelligence, or AI, in academics has emerged as a promising avenue for revolutionizing traditional teaching and learning methods as well as optimizing administrative processes within educational institutions. However, the adoption of AI presents both challenges and opportunities. This case study delves into the rationale behind utilizing AI in the academic realm,…

  • Using AI as a Third “Person” in the Room during Student Advising

    Using AI as a Third “Person” in the Room during Student Advising

    One of the tasks that I commonly perform in my role as chair of a department of technical communication is advising students who are considering tech comm or who are considering next steps in tech comm. Such advising conversations can have a number of challenges as the student and I face a common goal of…

  • Developing Learner Personas

    Developing Learner Personas

    For faculty and program administrators, the need to align programmatic learning outcomes with the shifting and diverse perspectives and motivations of students has never been more critical. Our department’s recent initiative to review and enhance these outcomes has brought to the forefront an exigence for grounding our efforts in the needs of our students. Central…